how we work

Resort to Laura Madrid works with a small portfolio of discerning clients who very much value Laura’s personal advice, first hand recommendations, worldwide relationships, insider access, and her 25+ years in the luxury travel industry.  

I personally travel through out the world inspecting hotels and vetting our suppliers to insure my clients always have a quality and thoroughly researched experience.   I personally know my suppliers, tour operators and many of the General Managers who welcome my clients to their hotels.  Many hotels offer my clients value adds and amenities due to the relationship and amount of business I bring to them. 

Resort to Laura Madrid clients prefer to contact her for all of their travel needs throughout the year and find that our nominal annual fee more than pays for itself with our dedicated and expert personalized service.  Our clients receive professional and first hand travel advisory services including unlimited access to Resort to Laura Madrid expertise, planning, research, concierge and booking services. Laura and her team get to know our clients and their families and travel companions exceptionally well, insuring that their travel life is streamlined, uncomplicated, and simply delightful.  



Our annual retainer renews each year at which time the credit card we keep on file for our client is  automatically charged.  If you decide you will no longer require Resort to Laura Madrid services, simply let me know in writing no later than 30 days from the date of the annual retainer charge and I will provide an immediate full refund.  I am quite certain we will work closely together for many years to come!

Let’s get this Journey together started!  Contact Laura to find out why our clients can't live without us!

Simply click here to get started now - Commitment Form

Help me get to know you better - Client Intake Form  


We realize that some of our clients do not like to be bogged down with flight ticketing, and we are glad to provide this service upon request on a per ticket or on an annual basis.

  • Domestic and regional flights: $50-75 per passenger

  • International flights: $100 per passenger

  • Frequent flyer flights: $150 per passenger



Cancellation policies for the suppliers and vendors I book for you will vary and many deposits are non-refundable. I strongly suggest that you protect your investment by purchasing travel insurance. I am glad to provide a quote from a trusted supplier and to secure the travel insurance policy for you on request.