how we work
Resort to Laura Madrid works with a small portfolio of discerning clients who value Laura’s expert advice, first-hand recommendations, worldwide relationships, insider access, and her 30 years in the luxury travel industry.
Laura travels the world inspecting hotels and vetting suppliers ensuring clients always have a quality and thoroughly researched experience. Laura personally knows suppliers, tour operators, and many of the General Managers who welcome our clients to their hotels. Many hotels offer our clients extra value and amenities due to the relationship and amount of business we bring to them.
Resort to Laura Madrid clients prefer to contact us for all of their travel needs and find that our nominal annual fee more than pays for itself with our dedicated and expert personalized service. Our clients receive professional and first-hand travel advisory services including unlimited access to Resort to Laura Madrid expertise, planning, research, concierge, and booking services. Laura and the Resort to Laura Madrid team get to know our clients, their families, and travel companions exceptionally well, ensuring that their travel life is streamlined, uncomplicated, and simply delightful.
ANNUAL TRAVEL CLUB SUBSCRIPTION FOR NEW CLIENTS - $5,000
We are beyond delighted to continue to welcome discerning clients to the RTLM Travel Club. Due to the unprecedented demand for bespoke, luxury travel services and the current complex intricacies in navigating global travel supply channels, new RTLM clients are invited to join at our updated annual rate. Our fees allow us to commit to our core pillars of providing exceptional value, flawless travel planning, elevated customer service, and access to top-tier experiences to our exclusive and loyal clientele.
We are certain we will work closely together for many years to come! The Annual Travel Club Subscription comes with priceless perks and privileges including:
Expert advice and consulting from Laura Madrid
A dedicated Account Manager who assists Laura on all aspects of your travel requirements
Complete travel concierge services including dining, activities, transfers, touring, trains, planes, and automobiles
Axus Travel App providing an electronic itinerary, giving you and your travel companions complete day-by-day trip details on your handheld device
Complimentary Amenities at many of the world’s top hotels and resorts including daily breakfast, hotel credits, upgrades, welcome amenities, and more
Nothing is too small for us - staycation, road trips, weekend get-a-ways are very much part of what we do. Resort to Laura Madrid clients contact us whenever they are not sleeping in their own homes
Insider access to the best guides, off the beaten path activities, private after hours or off-market access, connections enhancing your cultural experiences including renowned chefs, architects, art historians, athletes, wine-makers, and pursuits with experts on just about any personal interests
Exclusive private villas, islands, yachts, and aircraft
On-the-ground contacts to help you 24/7 in any country you visit worldwide
Air department with special contract pricing on premium long-haul flights in Business and First Class cabins
You are always VIP’d before you go - our personal connections, often the General Manager or Director of Sales, know you are coming to their hotels and warmly welcome you
Travel Document management including passports, loyalty numbers, and personal preferences that allow us to tailor your trip each and every time without the fuss
Laura Madrid has been to over 85 countries, some dozens of times. Our job is to ensure we know the experience you are getting. If Laura has not been, she knows who has and will make sure her advice is solid and current
Laura personally escorts small groups to wine regions, adventure destinations, golf, tennis, cycling, or unique cruising and expeditions (just let us know if this is of interest!)
An extra set of eyes to help you remember travel and cancellation insurance, passport and global entry reminders, Visa reminders, and assistance, traveling with children, and COVID19 protocol
When you travel with Resort to Laura Madrid, you are never on your own! We bend over backward to help you solve any problems that can arise while you are traveling and ensure you are satisfied when you return
Our partnerships with the world’s leading hotel brands, consortiums, cruise lines, adventure companies, tour operators, and airlines ensure that you reap the benefits from our agency volume – Resort to Laura Madrid is a top producing agency with Four Seasons, Peninsula, Rosewood, Belmond, Aman, Starwood, Relais & Châteaux, Virtuoso, Dorchester, Auberge, Montage, Red Carnation, Rocco Forte, Lindblad National Geographic, Seabourn, Silversea, Crystal, Micato, Backroads, Tauck, A&K, and 100’s of hand-selected on-site country partners around the globe and this translates into extra perks, special VIP status, and considerations for you!
Your Annual Retainer covers travel for your household and for any of your travel companions who join you - multi-gen, couples trips, girls and guys get-a-ways
We handle elite corporate incentives and awards trips for the companies that our club members own or run
We LOVE what we do – Laura Madrid and our team are professionals and committed to excellence, clear communications, expeditious response time, thorough and detailed review of all aspects of your trip, and joie de vivre that we hope shines through in every interaction and in every trip we create.
Let’s get this Journey together started! Contact Laura to find out why our clients can't live without us!
Simply click here to get started now - Commitment Form
Help me get to know you better - Client Intake Form
FLIGHT TICKETING FEES (NOT INCLUDED IN RESORT TO LAURA MADRID ANNUAL TRAVEL CLUB MEMBERSHIP):
We realize that some of our clients do not like to be bogged down with flight ticketing, and we are glad to provide this service as follows:
Domestic and regional flights: $50 per passenger
International flights: $100 per passenger
Frequent flyer flights: $150 per passenger